Política de envío
At Belle Muod, we are committed to delivering your order as quickly and carefully as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment has been received and verified.
Processing times may be longer during holidays, promotional events, product launches, or periods of high order volume.
Customers will receive a confirmation email once their order has been placed and a tracking number once the order has shipped.
Shipping Times
Estimated shipping times vary based on destination and product availability.
Typical delivery estimates:
- United States: 5–10 business days
- Canada: 7–15 business days
- International Orders: 10–20 business days
Please note that these are estimated delivery windows and are not guaranteed.
Tracking Information
Once your order has shipped, a tracking number will be sent to the email address provided during checkout.
Tracking updates are provided directly by the shipping carrier and may take 24–48 hours to appear after shipment.
Delayed Shipments
While we work hard to ensure timely delivery, Belle Muod is not responsible for delays caused by:
- Weather conditions
- Carrier delays
- Customs inspections
- Holidays
- Incorrect shipping information provided by the customer
- Circumstances beyond our control
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered and the order has already shipped, Belle Muod cannot guarantee recovery or replacement of the package.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Belle Muod is not responsible for lost, stolen, or misplaced packages.
If you experience a delivery issue, we recommend contacting the carrier directly and reaching out to our support team so we can assist where possible.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged item
- Photos of the packaging
We will review the situation and work toward an appropriate resolution.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.
These fees are not included in product or shipping prices.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
We appreciate your trust and look forward to serving you.